Warranty Information

 Your product is warranted to the original purchaser to be free from manufacturer defects under normal use. Consumer products are designed for personal use only. We reserve the right to nullify the warranty agreement should a consumer product be used in a commercial environment.

THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES, OBLIGATIONS OR LIABILITIES. WE LIMIT THE DURATION OF ANY WARRANTY IMPLIED BY STATE LAW, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.


This warranty applies only to products purchased from an authorized dealer and is void if the product has been tampered with or mistreated, or if the defect is related to servicing or parts not supplied by us. Our obligation under this warranty is limited solely to the charge of repairing the product, plus the cost of parts or, at our option, replacing the product with an equivalent model. There are no express or implied warranties except as listed above.

We are not liable for incidental or consequential damages for failure or malfunction of the product and any recovery may not be greater than the purchase price paid for this product. Some states do not allow limitation on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.


The original purchaser of the product must have proof of purchase (receipt) to receive warranty service.

Your warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instruction, abuse including tampering, damage in transit, or unauthorized repair or alternations. Further, the warranty does not cover natural disasters such as fire, flood, hurricanes and tornadoes. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province or jurisdiction to jurisdiction.

If your scale is not covered by the warranty, or has been damaged, please refer to the Returns section of our website.